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Customer Feedback and Warranty Concerns


At Speed and Strength we take great pride in our attention to customer service. If you have any questions or concerns regarding Speed and Strength products, please feel free to contact us.
Please note that we are unable to sell product direct from ssgear.com. To locate a dealer near you please view our dealer listing.


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Warranty Information

All Speed and Strength gear is covered for a One (1) year period from the date of purchase to the Original Retail Purchaser. Warranty covers factory defects such as defective seams, snap failure and/or zipper failure. Items returned to Speed and Strength for Warranty Consideration must be accompanied by a copy of the Original Purchase Receipt and when possible, the item should be cleaned before returning unless cleaning would further compromise the defect or damage the product (such as damaging waterproofing). Speed and Strength will REPAIR zippers, snaps and most seam failures. Items will only be replaced if it cannot be repaired.

Items typically NOT covered by warranty:
  • Failures or damage due to crashing
  • Contact with hot surfaces such as exhaust pipes
  • Cuts by sharp objects
  • Fading caused by exposure to sunlight for long periods.

If there is a question of whether the item is covered, please be certain to contact a warranty representative or customer service BEFORE sending the product in for review.